About Us

WHO WE ARE

Connecting Business To The Digital Future

Phill Technologies is a modern ICT solutions company based in Mombasa, delivering integrated technology products and services for businesses and individuals. We provide end-to-end ICT solutions, including the supply, installation, configuration, maintenance, and support of computer hardware and software, networking equipment, IT infrastructure, cybersecurity systems, consumer electronics, audio equipment, and ICT consultancy services.

Our goal is to deliver reliable, secure, and efficient technology solutions that support business growth and digital transformation. We believe technology should empower businesses, not complicate them.

Our Mission

To deliver reliable, innovative, and affordable ICT solutions that empower businesses and individuals to thrive in a digital world.

Our Vision

To be the most trusted and leading ICT solutions provider in the Coastal region, driving digital transformation and connectivity.

FOUNDING YEAR
2000
HAPPY CUSTOMERS
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PRODUCTS AVAILABLE
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QUALITY RATING
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Frequently Asked Questions

What products do you offer?

We offer a wide range of ICT products and solutions, including computers and laptops, networking equipment, computer hardware and software, consumer electronics, audio equipment, cybersecurity systems, IT infrastructure components, and ICT consultancy services. We cater to both businesses and individual customers.

Do you offer warranty on your products?

Yes, most of our products come with a manufacturer’s warranty. Warranty periods vary depending on the product and brand. Please refer to the warranty documentation provided with your product for specific details. We also offer extended warranty options on select items — contact us for more information.

How long does delivery take?

We aim to dispatch all orders within 1–3 business days. Delivery times within Mombasa are typically 1–2 business days, while deliveries to other regions in Kenya may take 3–7 business days depending on the destination and shipping method chosen. You will receive a tracking number once your order is dispatched.

What payment methods do you accept?

We accept a variety of payment methods including credit and debit cards, M-Pesa, bank transfers, and online payment gateways. All payments must be received in full before orders are processed. Your payment information is handled securely.

Do you offer installation and technical support?

Yes, we provide installation, configuration, and technical support services for most of the products we sell. This includes computer setup, network installation, software configuration, and IT infrastructure deployment. Contact us to discuss your specific needs and get a quote for installation services.

What is your return and exchange policy?

We accept returns for defective or damaged products within 7 days of delivery. The item must be in its original condition and packaging. To initiate a return, please contact our customer support team to receive a return authorization. Refunds are processed within 7 days of receiving the returned product.

Do you offer bulk or wholesale pricing?

Yes, we offer competitive pricing for bulk orders and wholesale purchases. Whether you are equipping an office, setting up a school computer lab, or sourcing products for resale, contact us with your requirements and we will provide a customized quotation.

What areas do you deliver to?

We deliver all over Kenya. Our main office is in Mombasa (Mwembe Tayari – Hilltop Plaza, 1st Floor), and we ship to customers nationwide. Delivery costs are calculated at checkout based on your location and the size and weight of the products ordered.

How can I contact customer support?

You can reach our customer support team through any of the following channels:

Phone: +254 142 772 248
Email: [email protected]
Office: Mwembe Tayari – Hilltop Plaza, 1st Floor, Mombasa, Kenya

Or use the contact form on our website.